Ve velk\u00fdch firm\u00e1ch se uchyluj\u00ed k automatizac\u00edm prost\u011b proto, \u017ee maj\u00ed spoustu agendy a nest\u00edhaj\u00ed. V men\u0161\u00edch firm\u00e1ch je situace trochu jin\u00e1. Tam \u010dasto \u0159e\u0161\u00ed, \u017ee nastoup\u00ed lidi, aby d\u011blali A, ale brzy pot\u00e9 za\u010d\u00ednaj\u00ed d\u011blat B, proto\u017ee prost\u011b mus\u00ed (a nikdo jin\u00fd nen\u00ed pro ruce). Ve v\u00fdsledku tak nap\u0159. \u010dastokr\u00e1t personalista nejen nab\u00edr\u00e1 lidi, ale taky d\u011bl\u00e1 faktury, mzdy a tak d\u00e1le. Ur\u010dit\u011b to zn\u00e1te…<\/p>\n\n\n\n

Automatizace firemn\u00edch proces\u016f tomu v\u0161ak m\u016f\u017ee d\u00e1t \u0159\u00e1d. Pod\u00edvejme se na agendu s odstupem, z v\u00fd\u0161ky \u2013 m\u00e1me pod sebou spoustu lid\u00ed, kte\u0159\u00ed d\u011blaj\u00ed to, co d\u011blat necht\u011bli a vlastn\u011b ani nemus\u00ed. Tak to poj\u010fme vr\u00e1tit zp\u00e1tky na spr\u00e1vn\u00e9 koleje. Automatizace je win-win pro v\u0161echny.<\/p>\n\n\n\n

Mraky agendy lze ud\u011blat automatizovan\u011b<\/h3>\n\n\n\n

Automatizace u\u017e dnes zaj\u00edm\u00e1 snad skoro ka\u017ed\u00e9ho, ale zakopan\u00fd pes je v tom, \u017ee firma v\u00ed, \u017ee by m\u011bla\u00a0automatizovat<\/a>, ale provozn\u00ed agenda a operativa zam\u011bstnance natolik pohltila, \u017ee na to prost\u011b nemaj\u00ed \u010das. A jako v\u0161echno, je i tohle o lidech. Mo\u017en\u00e1 se jen nena\u0161el nikdo, kdo by dupl a \u0159ekl: „jdeme na to, pust\u00edme se do automatizace<\/strong>\u00a0firemn\u00edch proces\u016f“<\/em>.<\/p>\n\n\n\n

P\u0159edstavte si, \u017ee pravideln\u011b hled\u00e1te ve\u0159ejn\u00e9 zak\u00e1zky. Up\u0159\u00edmn\u011b, hledat n\u011bco v registrech je hr\u016fza. Tedy pokud nem\u00e1te robota, kter\u00fd registry projde podle kl\u00ed\u010dov\u00fdch slov a p\u0159\u00edpadn\u011b c\u00edlov\u00fdch subjekt\u016f. Prost\u011b v\u00e1m to pohl\u00edd\u00e1. Mimochodem tuto funkci m\u00e1me s kolegy nachystanou ve form\u011b\u00a0dema ZDE<\/a><\/strong>.\u00a0<\/p>\n\n\n\n

Co m\u016f\u017eete automatizovat? V\u0161echno!<\/h3>\n\n\n\n

To je s\u00edla, \u017ee? Ot\u00e1zkou toti\u017e nen\u00ed, jestli to dok\u00e1\u017eeme zautomatizovat, ale sp\u00ed\u0161 jestli to d\u00e1v\u00e1 smysl. Jinak \u0159e\u010deno, zda to v kontextu o\u010dek\u00e1van\u00e9ho v\u00fdsledku bude m\u00edt st\u00e1le p\u0159\u00ednos. Automatizace jak\u00e9hokoliv procesu stoj\u00ed \u010das na samotn\u00fd v\u00fdvoj a tak d\u00e1le. A ten stoj\u00ed pen\u00edze\u2026\u00a0 Tak\u017ee \u010d\u00edm v\u00edce \u010dasu str\u00e1v\u00edme na v\u00fdvoji a p\u0159\u00edprav\u011b automatizovan\u00e9ho \u0159e\u0161en\u00ed, t\u00edm sp\u00ed\u0161 se m\u016f\u017ee st\u00e1t, \u017ee p\u0159estane d\u00e1vat smysl v kontextu \u00faspor apod.<\/p>\n\n\n

\n

<\/figure><\/div>\n\n\n

Deset oblast\u00ed kde za\u010d\u00edt automatizovat firemn\u00ed procesy<\/h3>\n\n\n\n

Aby se mohla firma digitalizovat, pot\u0159ebuje m\u00edt\u00a0digit\u00e1ln\u00ed strategii<\/a>\u00a0– tedy p\u0159edstavu, co chce automatizovat, kdo to bude d\u011blat, jak, a kdo za to bude odpov\u011bdn\u00fd.\u00a0<\/p>\n\n\n\n

Pro p\u0159edstavu, tohle je deset nej\u010dast\u011bj\u0161\u00edch oblast\u00ed firemn\u00edch proces\u016f, kter\u00e9 m\u016f\u017eete \u00fapln\u011b klidn\u011b nechat na robotovi:<\/p>\n\n\n\n

1. HR<\/span><\/strong><\/p>\n\n\n\n

Preboarding, onboarding, offboarding (v\u010detn\u011b p\u0159\u00edpravy pracovn\u011bpr\u00e1vn\u00edch dokument\u016f) \u2013 to je jen \u010d\u00e1st administrativy, kter\u00e1 je denn\u00edm chlebem HR specialist\u016f (a kterou um\u00edme automatizovat). K tomu si p\u0159ipo\u010dt\u011bte i automatizaci ve\u0161ker\u00e9 spr\u00e1vy informac\u00ed o nov\u00e9m zam\u011bstnanci nap\u0159\u00ed\u010d syst\u00e9my od pod\u00e1n\u00ed \u017e\u00e1dosti a\u017e po dokon\u010den\u00ed n\u00e1boru a vyhled\u00e1v\u00e1n\u00ed nov\u00fdch kandid\u00e1t\u016f na voln\u00e1 pracovn\u00ed m\u00edsta a organizace pohovor\u016f. No, nen\u00ed toho m\u00e1lo. \ud83d\ude42 <\/p>\n\n\n\n

Neznamen\u00e1 to, \u017ee by najednou nebylo pro \u201eej\u010d\u00e1risty\u201c ve firm\u011b m\u00edsto, ale v d\u016fsledku automatizace n\u00e1borov\u00fdch firemn\u00edch proces\u016f maj\u00ed mnohem v\u00edc \u010dasu na to, aby s kandid\u00e1ty a kolegy mluvili a n\u011bkam se posouvali.<\/p>\n\n\n\n

2. Finan\u010dn\u00ed odd\u011blen\u00ed<\/span><\/strong><\/p>\n\n\n\n

Pr\u00e1v\u011b tady je ide\u00e1ln\u00ed m\u00edsto, kde s automatizac\u00ed firemn\u00edch proces\u016f za\u010d\u00edt. Jen se pod\u00edvejte \u2013 tolik proces\u016f a \u010dinnost\u00ed zalo\u017een\u00fdch na \u010d\u00edslech a pravidlech \u2013 pro roboty \u00fapln\u00fd r\u00e1j. \ud83d\ude4f\ud83c\udffc Validac\u00ed podklad\u016f to za\u010d\u00edn\u00e1, vyplacen\u00edm mezd pokra\u010duje a zasl\u00e1n\u00ed v\u00fdplatn\u00edch l\u00edstk\u016f kon\u010d\u00ed.<\/p>\n\n\n\n

3. Pl\u00e1nov\u00e1n\u00ed a organizace vzd\u011bl\u00e1n\u00ed pro zam\u011bstnance<\/span><\/strong><\/p>\n\n\n\n

4. Reklamac\u00ed zbo\u017e\u00ed a spr\u00e1va produkt\u016f ve skladov\u00e9m hospod\u00e1\u0159stv\u00ed a datab\u00e1zi e-shopu<\/span><\/strong><\/p>\n\n\n\n

Spousta firem a e-shop\u016f m\u00e1 u\u017e n\u011bjakou automatizaci pr\u00e1ce v r\u00e1mci syst\u00e9m\u016f, kter\u00e9 pou\u017e\u00edv\u00e1. Ka\u017edop\u00e1dn\u011b ji m\u016f\u017eeme je\u0161t\u011b vy\u0161perkovat. Automatizace m\u016f\u017ee hl\u00eddat stav na sklad\u011b, z\u00e1rove\u0148 je\u0161t\u011b doobjedn\u00e1vat zbo\u017e\u00ed podle n\u011bjak\u00fdch pravidel\/krit\u00e9ri\u00ed. Nebo dok\u00e1\u017ee do ur\u010dit\u00e9 m\u00edry posoudit reklamaci a z\u00e1rove\u0148 ji i vy\u0159e\u0161it, tedy d\u00e1t klientovi roz\u0159e\u0161en\u00ed (nap\u0159. pokud na ka\u017edou reklamaci odpov\u00edd\u00e1 eshop v r\u00e1mci politiky kladn\u011b) atd. atd. atd.<\/p>\n\n\n\n

5. Kategorizace, t\u0159\u00edd\u011bn\u00ed a \u0159e\u0161en\u00ed st\u00ed\u017enost\u00ed klient\u016f<\/span><\/strong><\/p>\n\n\n\n

6. \u00da\u010detnictv\u00ed<\/span><\/strong><\/p>\n\n\n\n

Automatizace je ide\u00e1ln\u00ed pro opakuj\u00edc\u00ed se procesy jako je:<\/p>\n\n\n\n

• tvorba finan\u010dn\u00edch report\u016f a podklad\u016f pro fin. z\u00e1v\u011brku<\/li>
• validace p\u0159\u00edchoz\u00edch plateb a jejich p\u00e1rov\u00e1n\u00ed k doklad\u016fm<\/li>
• za\u00fa\u010dtov\u00e1v\u00e1n\u00ed faktur a p\u0159\u00edjemek<\/li>
• kontrola a zad\u00e1n\u00ed platebn\u00edch p\u0159\u00edkaz\u016f k autorizaci dle \u00fa\u010detn\u00edch podklad\u016f.<\/li><\/ul>\n\n\n\n

  7. Kontrola skladov\u00fdch z\u00e1sob a objedn\u00e1vka logistick\u00fdch slu\u017eeb<\/span><\/strong><\/p>\n\n\n\n

  8. Monitoring zpracov\u00e1n\u00ed v\u00fdrobn\u00ed zak\u00e1zky po v\u00fdrobn\u00ed hale a vytvo\u0159en\u00ed report\u016f<\/span><\/strong><\/p>\n\n\n\n

  9. Vyhled\u00e1v\u00e1n\u00ed ve\u0159ejn\u00fdch zak\u00e1zek<\/span><\/strong><\/p>\n\n\n\n

  10. Propojen\u00ed dal\u0161\u00edch technologi\u00ed – nap\u0159. chatbota k z\u00edsk\u00e1n\u00ed dat a n\u00e1sledn\u00e9 automatizovan\u00e9 zpracov\u00e1n\u00ed dat v syst\u00e9mech (CRM, datab\u00e1ze, SAP apod.)<\/span><\/strong><\/p>\n\n\n\n

  a spoustu dal\u0161\u00edch… <\/p>\n\n\n\n

  Pro\u010d to nechat na odborn\u00edc\u00edch?<\/h3>\n\n\n\n

  Kdy\u017e to shrneme, moje pr\u00e1ce obn\u00e1\u0161\u00ed to, \u017ee: najdu vhodn\u00e9 procesy, vyberu vhodn\u00e9 technologie, p\u0159iprav\u00edm samotn\u00e9 automatizace firemn\u00edch proces\u016f a ty implementuji do ka\u017edodenn\u00edho \u017eivota firmy.\u00a0<\/p>\n\n\n\n

  A pak u\u017e bu\u010f pom\u00e1h\u00e1m udr\u017eovat spr\u00e1vn\u00fd kurz automatizace va\u0161\u00ed firmy nebo automatizuji procesy d\u00e1l a d\u00e1l. Zkr\u00e1tka\u00a0jsme s m\u00fdm t\u00fdmem va\u0161\u00edm partnerem<\/a>, tak abyste se m\u011bli v\u017edy kde zeptat a p\u0159ij\u00edt si pro pomoc.<\/p>\n\n\n\n

  L\u00e1k\u00e1 v\u00e1s to, ale nechcete googlit nebo si s t\u00edm prost\u011b nev\u00edte rady? <\/h3>\n\n\n\n

  Napi\u0161te n\u00e1m<\/a>, zajdeme spolu na kafe a spole\u010dn\u011b to vymysl\u00edme.<\/p>\n","protected":false},"excerpt":{"rendered":"

  Ve velk\u00fdch firm\u00e1ch se uchyluj\u00ed k automatizac\u00edm prost\u011b proto, \u017ee maj\u00ed spoustu agendy a nest\u00edhaj\u00ed. V men\u0161\u00edch firm\u00e1ch je situace trochu jin\u00e1. Tam \u010dasto \u0159e\u0161\u00ed, \u017ee nastoup\u00ed lidi, aby d\u011blali A, ale brzy pot\u00e9 za\u010d\u00ednaj\u00ed d\u011blat B, proto\u017ee prost\u011b mus\u00ed (a nikdo jin\u00fd nen\u00ed pro ruce). Ve v\u00fdsledku tak nap\u0159. \u010dastokr\u00e1t personalista nejen nab\u00edr\u00e1 lidi, […]<\/p>\n","protected":false},"author":3,"featured_media":4302,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"footnotes":"","_links_to":"","_links_to_target":""},"categories":[8,393],"tags":[471,102,517,467,11,371,394,428,281,475,426,474,477,427,476,468,103,101,100,97,98,387,149,99,96,478,13,183,12],"_links":{"self":[{"href":"https:\/\/vahl.cz\/wp-json\/wp\/v2\/posts\/4300"}],"collection":[{"href":"https:\/\/vahl.cz\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/vahl.cz\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/vahl.cz\/wp-json\/wp\/v2\/users\/3"}],"replies":[{"embeddable":true,"href":"https:\/\/vahl.cz\/wp-json\/wp\/v2\/comments?post=4300"}],"version-history":[{"count":2,"href":"https:\/\/vahl.cz\/wp-json\/wp\/v2\/posts\/4300\/revisions"}],"predecessor-version":[{"id":4305,"href":"https:\/\/vahl.cz\/wp-json\/wp\/v2\/posts\/4300\/revisions\/4305"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/vahl.cz\/wp-json\/wp\/v2\/media\/4302"}],"wp:attachment":[{"href":"https:\/\/vahl.cz\/wp-json\/wp\/v2\/media?parent=4300"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/vahl.cz\/wp-json\/wp\/v2\/categories?post=4300"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/vahl.cz\/wp-json\/wp\/v2\/tags?post=4300"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}